- Find out about the spa's fees, contractual requirements, and facilities before you join.
- Visit the spa during the hours you would normally use the facility to see if it is
overcrowded during that period.
- Ask about the qualifications or special training of instructors.
- Take a copy of the membership contract home and read it carefully.
- Find out about the spa's refund and cancellation policies.
- Check with your local consumer protection agencies to find out if they have received
complaints about the spa you are considering.
- Bureau of Consumer
Protection Office of
Consumer & Business
Education
(202) 326-3650
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